Strac for Insurance

Protect policyholder data from quote to claim.

Insurers and insurtechs handle more sensitive data per customer than almost anyone: identity documents, bank details, medical records and claims evidence, much of it scanned or photographed. Strac finds that data across email, support, drives and AI tools, reads it inside images and PDFs, and fixes exposure automatically.

NAIC Insurance Data Security Model LawNYDFS 23 NYCRR 500GLBAHIPAAPCI DSSState privacy laws
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Customer spotlight

Security teams in regulated industries trust Strac to fix, not just find.

“We didn't just want another tool that told us where we had a problem. We wanted something that actually helped us solve it.”Jim Hart, CISO, PaymentologyHear from more customers →
“The team can continue to use Claude and redact out all forms of PHI, which is a huge game changer.”Matt Sapio, vCISO, Qventus
The challenge

Claims and underwriting run on sensitive documents.

Most of the data is in documents

Driver's licenses, medical records, bank statements and photos arrive as attachments and scans. Text-only DLP can't see inside them.

Many hands touch every claim

Adjusters, agents, brokers, TPAs and vendors share files by email and links, and sensitive data ends up far from core systems.

State and federal rules stack up

The NAIC model law, NYDFS Part 500, GLBA and HIPAA (for health lines) each expect inventories, access controls and timely breach notice.

AI is entering underwriting and claims

Teams are testing AI for summaries and triage, and need guardrails before policyholder data goes into prompts.

See Strac in action

Fix data leaks where they happen.

Slack
Strac redacting a driver's license and sensitive text in Slack in real time
Zendesk
Strac redacting an SSN, driver's license number and ID images in a Zendesk ticket

Redact sensitive data in chat and support tickets

Policyholders send photos of licenses, medical records and bank details through support tickets and chat. Strac redacts them in real time, including text inside images, so claims data stays where it belongs.

  • Real-time redaction and masking in messages, tickets and attachments
  • In-house OCR catches data inside images, scans and PDFs
  • Users get a short explanation, so behavior improves over time
AI assistant

Illustration of Strac's browser and endpoint protection.

Use AI without leaking sensitive data

Adjusters and underwriters use AI to summarize claim files. Strac strips SSNs, license numbers and medical details from prompts and blocks claim attachments from being uploaded to AI tools.

  • Browser extension for ChatGPT, Claude, Gemini, Copilot and any web app
  • Redact, warn or block before prompts and uploads are sent
  • Endpoint agent covers desktop apps, USB and personal cloud on Mac, Windows and Linux
Strac sits between AI agents like Claude, ChatGPT, Gemini and Copilot and business apps like Slack, Salesforce, Google Drive and GitHub

Govern AI agents through MCP

As AI agents connect to claims systems, CRMs and document stores, Strac governs every tool call and redacts policyholder PII and PHI in responses before agents see it.

  • See every agent and every tool call it makes
  • Block or approve access per agent, in real time
  • Redact sensitive data inside every MCP response
Explore MCP security →
Where teams start

The workflows insurance teams secure first

Read and redact claim documentsGmail, Microsoft 365, Zendesk, Salesforce

In-house OCR finds SSNs, license numbers, bank accounts and medical details inside scans and photos, then redacts or restricts them.

Control external sharingGoogle Drive, OneDrive, SharePoint, Box

Find claim files shared publicly or with personal accounts and revoke access automatically.

Mask payment data in serviceZendesk, Intercom, Salesforce

Redact card and bank details from policyholder conversations to keep service tools out of PCI scope.

Put guardrails on AIChatGPT, Claude, Copilot, MCP

Redact policyholder data from prompts and uploads so teams can pilot AI safely.

Stop leaks from endpointsMac, Windows, Linux, browsers

Detect sensitive files moving to USB, personal storage or unsanctioned apps.

What Strac detects

Policyholder PII, PHI and financial data, out of the box.

Social Security numbersDriver's license numbersPassports and national IDsDates of birthVehicle identification numbers (VIN)License platesMedical record and health plan numbersBank account and routing numbersCredit and debit card numbersNames, addresses, emails and phone numbersFull-face photos

Strac ships with 250+ pre-built detectors powered by in-house ML and OCR models, so data inside scanned PDFs and images is caught too. Need something unique to your business? Add a custom data element and Strac trains a detector for it. See the full catalog →

Compliance

Built for the rules insurers are examined on.

NAIC Insurance Data Security Model Law

Model law #668, adopted in many states

What it asks: A written security program based on risk assessment, with controls over nonpublic information and notice to the commissioner after a cybersecurity event.

How Strac helps: Continuous discovery and protection of nonpublic information across SaaS and cloud, with logs for investigations.

NYDFS 23 NYCRR 500

Insurers licensed in New York

What it asks: Asset inventory, access privilege management, monitoring and 72-hour notice of cybersecurity events.

How Strac helps: Visibility into where nonpublic information lives and who can access it, with real-time remediation.

GLBA

Customer financial information

What it asks: Safeguards for nonpublic personal information, with state insurance regulators enforcing for insurers.

How Strac helps: Inventory, redaction and access control for customer financial data across collaboration tools.

HIPAA

Health plans and health lines

What it asks: Safeguards for PHI handled by health plans and their business associates.

How Strac helps: Detect the 18 HIPAA identifiers in claims files, email and support tools, and redact them automatically.

HIPAA DLP →

Strac provides technical controls that support these requirements. It does not by itself make an organization compliant; your auditors and counsel make that call.

Integrations

Covers the tools your claims and service teams use.

55+ native integrations across SaaS, cloud, browser, endpoint and AI, all on the same engine.

FAQ

Frequently asked questions

Can Strac find sensitive data inside scanned claim documents?

Yes. Strac's in-house OCR models extract text from scanned PDFs, photos of IDs and images of medical records, then classify it with the same detectors used for text.

How does Strac support the NAIC model law and NYDFS Part 500?

Strac provides technical controls both expect: an inventory of where nonpublic information lives, visibility into who can access it, monitoring and automated remediation, plus logs that help when you need to investigate an event.

Does Strac cover health insurance data under HIPAA?

Yes. Strac detects the 18 HIPAA identifiers and redacts or restricts PHI across email, support, drives and AI tools.

Can we let adjusters use AI tools safely?

Yes. Strac redacts policyholder PII and PHI from prompts and uploads before they reach ChatGPT, Claude or Copilot.

How long does it take to get started?

Most teams connect their first integration in under 15 minutes, and historical scans run in the background.

Strac for other industries:

Protect every claim file.